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"Thanks for going the extra mile. The branch was closed, but you happen to be there  and let me in and helped me sign up for a new ATM card."

John N. - Member since 2004
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Comments:

For your protection, please do not send email messages containing personal financial information. Do not include member numbers, account numbers, social security numbers or any other sensitive data of this nature in your correspondence CINCO will never ask for this information via email.

Email
The form above may be used to make comments or suggestions, to ask questions or to obtain additional information. Transactions cannot be processed via email as they require an original signature. Please note, change of address requests are not accepted via email. For verification purposes, change of address requests must be signed by the member.

Lost or stolen Visa® Debit Cards and ATM Cards or checks must be phoned in immediately to any CINCO Branch location or at 513.281.9988 or outside Cincinnati at 800.252.4626. You may report a lost or stolen Visa® Credit Card by calling 800.558.3424.

If you prefer to be contacted by telephone, please enter your daytime phone number. Otherwise, we will respond via email to the address provided.

Your questions and comments are very important to us and are answered in the order they are received. We hope you enjoy the convenience of submitting your inquiry via email and ask that you allow 1 business days for a reply.  

Telephone Numbers
For questions on your accounts, call the Contact Center

Contact Center: 513.281.9988
Toll-free in the USA and Canada: 1.800.252.4626
Lost or Stolen CINCO Visa Card (after hours only): 1.800.558.3424
ABA routing/transit number:  242076685
Financial Education Seminars:  513.475.6254
Great Lakes Student Loan ID:  8234170
Investment Seminars:  513.475.6254
Free Financial Plan Appointments: 513.281.9988
Target Telephone Teller: 513.281.9944 Toll-Free: 1.800.944.8274

Address Information
Mailing Address:
CINCO Family Financial Center Credit Union
49 William Howard Taft Rd.
Cincinnati, OH 45219

Media Contact
John O'Hare, Director of Marketing
Phone: 513-475-6254
Email: johare@cinco.org

 

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